Privacy Policy

Introduction

Modern Serenity (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal health information. This Privacy Policy describes how we collect, use, and protect information in connection with our therapeutic services and this website.

HIPAA Compliance

As a licensed clinical psychology practice, we comply fully with the Health Insurance Portability and Accountability Act (HIPAA) and the California Confidentiality of Medical Information Act (CMIA). Your Protected Health Information (PHI) is handled with the highest standards of confidentiality and security.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and preferred method of communication submitted through our consultation request form.
• Clinical Information: Information you provide during sessions, including health history, treatment notes, and assessment results. This constitutes Protected Health Information under HIPAA.
• Website Usage Data: Basic analytics data such as page views and browser type. We do not use third-party tracking scripts or advertising cookies.

How We Use Your Information

Your information is used exclusively for the following purposes:

• Responding to consultation inquiries and scheduling appointments
• Providing clinical therapeutic services
• Maintaining accurate clinical records as required by law
• Improving our website and services

Third-Party Sharing

We do not sell, rent, or share your personal information or Protected Health Information with third parties for marketing purposes. Information may only be disclosed as required by law, with your written authorization, or in emergency situations involving risk of harm as permitted under HIPAA and California law.

Data Security

We implement industry-standard security measures to protect your information, including encrypted communications, HIPAA-compliant electronic health record systems, secure document storage, and restricted access controls. All telehealth sessions are conducted via HIPAA-compliant video platforms.

Data Retention

Clinical records are retained in accordance with California law, which requires a minimum of seven years after the last date of service (or until a minor patient reaches the age of 19, whichever is longer). Website inquiry data is retained for up to 12 months and then securely deleted.

Your Rights

Under HIPAA and California law, you have the right to access your health records, request amendments, receive an accounting of disclosures, request restrictions on certain uses, and receive a copy of this privacy notice. California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion.

Contact for Privacy Concerns

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: